Rock Court Surgery

4 Crystal Close, Old Swan, Liverpool, L13 2GA
Dr Paul J Sherwood (Male) || Dr David R Ball (Male)

FREE! MenACWY Vaccine!

We are writing to invite you to the surgery for your MenACWY vaccine. This vaccine helps protect you against meningococcal disease which can cause meningitis (inflammation of the brain) and septicaemia (Blood Poisoning). These can kill in hours and those who recover may be left seriously disabled.

 

Since 2009, there has been a large increase in group W meningococcal disease in England, resulting in several deaths in teenagers. Older teenagers and young adults who are not vaccinated are at risk of getting MenW disease, so you need to get vaccinated to protect yourself. Vaccination helps protect you and others around you. You may have had a MenC vaccination before but you still need the MenACWY vaccine as this gives you the extra protection you need.

 

The vaccine is free and may save your life.

 

Please contact the surgery today on 0151 228 0672 to arrange your vaccination against this serious disease. Alternatively you can come into the surgery and book your appointment there.

 

You may be planning to get a job or an apprenticeship, join the armed forces or go on to higher education. Whatever you do next, it is important that you get vaccinated. If you are planning to go to university you should get vaccinated well before you move. If this is not possible you should register with a new GP at university or your new location and arrange to get the vaccine there as soon as possible – ideally in your first week of term. New university students are at extra risk of meningococcal infection in the first weeks of term when they come into contact with many new people of a similar age.

 

Finally, if you are not up to date with you MMR vaccine which helps protect you from measles, mups and rubella, you should get this at the same appointment. More information about both vaccines can be found at the NHS Choices website or through speaking to the Nurse or GP in the surgery

 

Extra Information

 

Meningococcal bacteria can cause meningitis (Inflammation of the brain) and septicaemia (Blood Poisoning). Both disease are very serious and can kill, especially if not diagnosed early. The early symptoms of meningococcal disease are similar to those of the flu, so you need to be able to recognise them very quickly (even if you have been vaccinated, the vaccines offered through the routine immunisation programme do not protect against all forms of the disease). A full description of the signs and symptoms of meningitis and septicaemia can be found at www.meningitis.org and www.meningitisnow.org

 

Look out for ANY of these symptoms!

Not everyone will develop these symptoms and they can appear in any order.

 

Fever, cold hands and feet

Vomiting and diarrhoea

Drowsiness, difficulty to wake up

Irritability and/or confusion

Dislike of bright light

Severe headache or muscle pains

Pale, blotchy skin with or without rash

Convulsions/seizures

Stiff neck

 

Is the vaccine safe?

The vaccine has been used for many years across the world and has a good safety record. Serious side effects from the vaccine are rare.

 

Does the vaccination hurt? What are the common side effects?

It is like a sting. You may get soreness and some redness and swelling in your arm after the injection – you may also get a headache, but these symptoms should disappear after one or two days. If you feel unwell at any time after vaccination, you should contact your GP.

 

Do I have to receive it?

All vaccinations in the UK are voluntary but it’s recommended that everybody in this age group has the MenACWY vaccine to help protect themselves and others, such as young infants, who may be particularly susceptible to this disease. You remain eligible up to your 25th birthday.

 

Further information

Further information about the meningitis vaccination programme can be found at the NHS Choices website: http://www.nhs.uk/Conditions/vaccinations/Pages/men-acwy-vaccine.aspx

Afternoon Closures 2019

The surgery will close on either the last Wednesday or the last Thursday of the month. This is to allow for staff training. The dates we are closed this year are as follows:

January Wednesday 30th
February Wednesday 27th
March Wednesday 27th
April Thursday 25th
May Wednesday 29th
June  Thursday 27th
July Wednesday 24th
August None
September Thursday 26th
October Wednesday 30th
November Wednesday 27th
December None

Please take these closures into consideration when you are booking appointments/ordering medication.

Christmas Opening Hours

The surgery will be closed on Wednesday 25th and Thursday 26th of December. The surgery will open as usual on Friday 27th of December.

We will also be closed on Wednesday 1st of January 2020. The surgery will reopen on Tuesday 3rd of January.

Please take these closures into consideration when planning on ordering your medication, making appointments etc.

We would like to take this opportunity to wish all our patients well over the holiday period.

Get your Flu Jab NOW!

Get the Flu Jab, before the Flu gets you!

Its a fact that Flu can be serious, so it pays to be protected – Book an appointment as soon as possible to get your Flu Jab.

Rock Court Surgery is now running Flu clinics, please ring 0151 228 0672 to make your appointment now.

Who should have the Flu Jab

People who –

  • Have diabetes
  • Are pregnant
  • Are aged 65 and over

Or if you suffer with some long-term conditions affecting –

  • the lungs
  • the heart
  • the kidneys
  • the liver
  • the brain or nervous system
  • the immune system
  • the spleen

If you are not sure if you need the flu jab please ring the surgery and ask a receptionist for more information, or visit www.flu-protect.co.uk

New Phone System

We have received a lot of feedback about how are phone system made it hard to get in touch with the practice and sometimes led to long waiting times on the phone, because of this we decided to install a brand new phone system.

We are hoping that this system will cut your waiting time and make it easier to talk to the right person. We value your opinions so please let us know what you think of this new system and if there is anything we can improve by filling in our Contact Form.

SMS Messaging Service

Text Messages

We now offer text message reminders for all appointments booked at this practice.

If you have provided us with a mobile number then you can receive a booking confirmation text and then a reminder text 48 hours before your appointment time.

We try to ask every patient each time we book an appointment if you would like this service however it is not always possible. This means YOU MUST keep your contact details up to date with us. It is not our responsibility to do this.

Every patient is automatically opted in to this service as per NHS Guidelines, however if you do not wish to be contacted by text please ask at reception for an Opt-Out form and you will be removed from the service.

We hope that this will help to cut down the number of unattended appointments, thus opening up more appointments for the patients who need them.

Your Named GP

From the 1st April 2015, as required in the 2015/16 GMS contract, practices must allocate a named accountable GP for all registered patients. A named accountable GP has already been allocated to patients aged 75 years and over.

At Rock Court Surgery, the named accountable GP is the GP with whom you are registered.

Please ask at reception if you are not sure who your named accountable GP is.

The named GP will take on administrative responsibility for the co-ordination of all appropriate services required under the contract and ensure they are delivered to each of their patients where required (based on the clinical judgement of the named accountable GP).

Patients remain free to make appointments with any of the doctors or associated clinical staff at the practice.

Rock Court Surgery Feedback Form Results 2015

We have recently published the current results of our Feedback form that asks our patients “How likely are you to recommend our GP Practice to friends and family if they needed similar care or treatment?”

Click Here to view our results

Practice Boundary